TIKIT
Ideas
Roadmap
Announcements
Search Ideas...
β
K
Log in
Sign up
Roadmap
Filter
Β
Under Consideration/Needs Your Opinion
(33)
3
Knowledge base silos
#Enhancement π¨
3
Tikit Config Change Logs
2
Bypass Email Deflection for certain email addresses
#Enhancement π¨
#Feature π
3
Support for MS co-pilot
#Enhancement π¨
#Integrations π
10
Better management of images sent by email
#Feature π
#Bug π
2
Connect email to a channel
#Enhancement π¨
3
Merge Tickets in an Automation
#Enhancement π¨
#Deal Breaker π
13
Ability to bulk delete Ticlets
12
Send Alerts/Announcements via TVA
#Feature π
1
adding collaborators
#Enhancement π¨
Planned
(9)
4
Apply a Template and/or Lifecycle Power Automate Action
15
Show more than 20 tickets on the screen
#Enhancement π¨
#Feature π
22
Repository for Example Templates / Power Automate Integrations.
#Enhancement π¨
#Feature π
#Integrations π
23
Toggle Knowledge On/ Off
#Enhancement π¨
#Feature π
18
Modified by and date for knowledge
#Enhancement π¨
15
Simple Time Tracking
#Enhancement π¨
#Feature π
#Deal Breaker π
17
Resolution Note
#Enhancement π¨
#Feature π
#Deal Breaker π
10
"Stop the clock" on vendor/ user/ problem tickets
#Feature π
#Integrations π
8
Timing of tickets - timers
#Enhancement π¨
In Development
(16)
40
Copy + Paste screenshots
46
Allow @mentions in tickets
#Enhancement π¨
32
Multiple Responses (KB + Templates)
#Enhancement π¨
32
Customizable Messages
#Enhancement π¨
#Feature π
#Misc π€·
40
Auto Refresh Tickets Board
#Enhancement π¨
#Feature π
4
Do not require pre-assigned approver in lifecycles
#Feature π
#Deal Breaker π
#Misc π€·
4
Add Attachment Action in Power Automate
5
Automation - Notifications to a group
#Enhancement π¨
17
More control over what notifications the requesters receive
#Enhancement π¨
4
Notification to Teams Channel and/or selected agent
#Enhancement π¨
Waiting for Microsoft Approval
(5)
2
Create and wait for approval in power automate connector
#Feature π
#Integrations π
2
Manager Approval
#Enhancement π¨
#Integrations π
1
Automatically add approver based on specific form submission
#Enhancement π¨
#Integrations π
17
Edit tickets from a tab in Teams
#Feature π
20
Teams Meetings Integration
#Integrations π
Shipped
(76)
4
One Click Printing or Exporting
#Feature π
#Deal Breaker π
4
Search by ticket number
3
Add "Affected Users" to Templates
#Enhancement π¨
2
Add "Collaborators" to Templates
#Enhancement π¨
1
Add "Affected Users" to Property in Automations
#Enhancement π¨
1
Add "Collaborators" to Property in Automations
5
Let the Requester choose the Team when making Ticket
#Enhancement π¨
#Feature π
9
Allow Merging of any Tickets
#Enhancement π¨
13
Title or Summary for tickets/requests
#Enhancement π¨
#Misc π€·
1
Azure Monitor integration
#Feature π