We've been hard at work getting ready for the launch of our ITSM plan next month and while it's right around the corner, we've still got changes available to everyone right now!

For starters, we've recently deployed a host of bug fixes reported by our own internal findings and of course you, our customers. But it's not just bug fixes, we've also made a few enhancements around...

Creating a Ticket from Chat

Faster load times when creating a new ticket from scratch

 This one is right from the roadmap with support for even more of the ticket properties you're used to when creating a ticket directly from a chat.

Tikit Languages

And we're also introducing support for complete localization of Tikit starting with French. In order to make the French selection available, just add French as one of the languages in your browser such as Edge or Chrome. Just head into Settings -> Languages -> and then Add languages.

Edge

Chrome

Then just head back to your preferences on web.tikit.ai to select it!

That's all for now, see you next time...or at Technically Speaking this Friday!